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Notifying the ATO of Software ID
As an Australian business, you must inform the Australian Taxation Office (ATO) of your payroll software ID to ensure your Single Touch Payroll (STP) submissions are correctly linked to your business. Up until now, it has been possible to lodge STP ...
How to Process a STP Update Event
You should only re-process an Update Event if there was an error with a recent STP submission or the branch details need updating. If you need to process an STP Final Event please see the following article. How to process a Single Touch Payroll Final ...
Common STP Submission Notifications
An unexpected error has occurred. Please contact the Tax Office This error is often due to a timeout within the ATO. We recommend you attempt to submit an STP Update Event via CloudPayroll. However, if the issue persists, please contact the ATO ...