One-Off Payments

One-Off Payments

When there are transactions that have missed payment due to insufficient funds or an employee payment has been refunded, a one-off payment can be processed to pay these straight away, once the issue has been rectified. This screen can also be used to pay super outside of your normal debiting dates.


If you go to Superannuation > Superannuation Payments, you will see the refund and the reason for the refund. Once the applicable action has been taken to rectify the issue, please use the below steps to process an out of cycle payment. If you do not use this process, the superannuation will be paid automatically on your next debiting date. 

 

  • Go to Superannuation > One-Off Payments
  • Unselect all and select those transaction you want to pay (or leave all ticked if you want to pay all transactions).

  • Click on Generate Payment in the top right once you have selected the funds to process.
  • A pop up will appear, confirming the amount of the transactions you are about to process.

 

  • Click Generate Payment to send the request off.

 Once you have sent the payment, the amount will be debited from your nominated bank account within a couple of hours and be removed from this One-Off Payments screen.