Employee Kiosk Activation
CloudPayroll provides an Employee Kiosk where you can securely access and manage your employment information. The Employee Kiosk is available both as a web portal and as a mobile app.
Your Employee Kiosk Username
On your first payday, you will receive an Employee Kiosk activation email between 2:30 pm and 5:00 pm. This email will include:
- Your username (usually your email address)
- An activation link to set up your account
If you do not receive the activation email, please contact your employer and ask them to verify your email address in CloudPayroll and resend the activation email.
Note: If your email address is already associated with another CloudPayroll account, you will be assigned a unique 7-digit username instead. If you would prefer to use your email address as your username, please ask your employer to contact CloudPayroll.
Activation Process
Once you receive your activation email, click the Activate button and follow the prompts to complete the account setup process.
Username: Your username is included in the activation email you received from CloudPayroll.
Create a Password: Enter a password and confirm it in the New Password and Confirm New Password fields. Your password must meet the complexity requirements displayed on the screen. If it does not, CloudPayroll will not accept the password.
Confirm Your Date of Birth: To verify your identity, you will be asked to confirm your date of birth. If your date of birth is not accepted, please contact your manager to ensure it has been entered correctly in CloudPayroll. This step helps verify that the activation email was sent to the correct person.
Email Two-Factor Authentication (2FA): After completing the steps above, CloudPayroll will send a verification code to your email address as part of the two-factor authentication (2FA) process. Enter the code when prompted to complete your login.
Once the code has been successfully verified, your Employee Kiosk account will be activated and you will be logged in.
Once you have successfully logged in you will be able to view your Dashboard with icons for Leave Requests, Timelogs (if applicable) and Payslips.
You can also download the employee kiosk apps on your device via the links below. This will allow you to simply log in with a pin number going forward.
Two Factor Authentication for Kiosk Users
Employees will be prompted with a verification screen after entering their username and password when logging into their CloudPayroll Kiosk.
At the same time, a verification code will be sent to the email address associated with their kiosk account.
When you receive the verification code, enter it into the Authentication Code field and click Verify to complete the login process. Once verified, you will be taken to your CloudPayroll Employee Kiosk Dashboard.
If you don't receive the email containing your verification code, click the I didn't get a code link below the Authentication Code field to request a new code.
If you have Authentication App enabled but do not have access to your app, you can select Or email me a verification code... to receive a verification code via email instead. After entering and verifying the code, you will be redirected to your dashboard.
Mobile App Users 
The verification process in the mobile app is similar. When logging in for the first time, you will be prompted to enter your email verification code. If an Authentication App is enabled, you will also be asked to enter your code, with the option to receive a verification code by email if needed.
The verification code is only required the first time you sign in with your username and password. After setting up your PIN, you can use it for future logins.
Related Articles
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