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• Helpdesk Support

  Note: Before contacting the Helpdesk, check the CloudPayroll Help menu. It should answer most of your questions. Our free Helpdesk offers email or phone support and is staffed from 8.00 am to 5.30 pm Monday to Friday (AEST), excluding public ...

• Direct Debit Forms

  CloudPayroll requires a signed direct debit form to be uploaded to your organisation prior to processing your first payroll. The direct debit form can be found in CloudPayroll as follows: Setup > Onboarding > Direct Debit Form. Note: The direct debit ...

• Bonuses and Commissions

  Contents Introduction Bonuses Commissions Salary Sacrifice of Bonuses and Commissions Introduction Bonuses and commissions are typically paid as lump sum payments rather than at each regular pay period, as is the case for salary and wages: Bonuses – ...