Re-establish CloudPayroll to Xero Accounting

Re-establish CloudPayroll to Xero Accounting

If you are experiencing issues with the CloudPayroll to Xero Interface you may need to disconnect and re-establish the connection in Xero.

In CloudPayroll

To reconnect to Xero:

  1. Setup > Interfaces > status is OFF display is Enable.
  2. Select > Enable.
    You will be redirected to your Xero account.
  3. Log on with your Xero credentials.
  4. Allow CloudPayroll Access - or choose the appropriate Xero organisation if you have more than one.
  5. Invoice Settings > Select Choose whether to post to Xero at Confirm time > Save.
    The Xero interface status will be ON and the display is Disable.

If Xero is displaying that your organisation is already connected, you will need to disconnect CloudPayroll from Xero (see below).

In Xero

To disconnect CloudPayroll:

  1. Organisation > Settings > Connected Apps.
  2. Select three dots next to CloudPayroll > Disconnect.
  3. Log out of Xero - if you have multiple browser tabs and / or devices with Xero open, please log out and close them all completely.
  4. Connect Interface in CloudPayroll (see below).

In CloudPayroll

To reconnect to Xero:

  1. Setup > Interfaces > select  Enable Xero.
    You will be redirected to your Xero account.
  2. Log on with your Xero credentials.
  3. Allow CloudPayroll Access - or choose the appropriate Xero organisation if you have more than one.
  4. Invoice Settings > Select Choose whether to post to Xero at Confirm time > Save.
    The Xero interface status will be ON and the display is Disable.

Contact the CloudPayroll helpdesk if you are still having issues.

 


    • Related Articles

    • Why my CloudPayroll bills are not in Xero?

      CloudPayroll posts bills to Xero every time you confirm your payroll. If there is a problem with a posting to Xero, an email will be sent to the organisation contact and a message posted on the 4. Payroll > Confirm screen in CloudPayroll. The error ...

    • How do I repost to Xero?

      Posting Historical or Closed pays Log on to CloudPayroll Go to Reports > History > Payroll History Select > Reports button in the last column for the payroll you need to repost 4. In the Historical Reports screen 5. Select > Post Invoices to Xero In ...

    • CloudPayroll API

      The CloudPayroll REST API allows you to query and manipulate data held by CloudPayroll about organisations and their employees. It uses predictable, resource-oriented URLs, and communicates API errors using HTTP response codes. The CloudPayroll API ...

    • Linking Areas to Cost Centres

      In Deputy, you may have different Areas and Location set up, that you would like integrated into your General Ledger report. This can be as detailed or as simple as you like. If you don’t need this level of detail, as long as each employee’s personal ...

    • Error Handling

      Once you have opened a payroll in CloudPayroll, if there is an issue exporting an employees hours from Deputy, a red Errors Found notification will appear on the Payroll > 2. Enter dcreen. These errors will looks similar to the below. Once these ...