How to Change a Kiosk ID
The CloudPayroll Kiosk gives your employee access to payslips and leave information. The email address entered on their Personal Details is used to create a user log on for your employee. This is known as the Kiosk ID. If no email address is present, a system generated ID is created.
To view the Kiosk ID, email address, activation status and the date the employee last accessed the CloudPayroll Kiosk go to People > Tools > Kiosk Management.
An employee can change their Kiosk ID in the CloudPayroll Kiosk in My Account area.
Paymasters can change the Kiosk ID, if the employee has not activated their Kiosk; by simply updating the Personal Details page with the employee's email address.
Check that this person does not have an existing record (they left your employment and then came back). Their old record may contain the email address you want to use. People > Inactive > select person and remove the email address > save. Remove Kiosk Access.
CloudPayroll Kiosk has NOT been activated
- People > Personal Details
- Add an email address or edit the existing email address
- Save
- Kiosk ID will be updated to email address.
- People > Tools > Kiosk Management
- Select > Tick box next to Employee's name
- Send Activation Email
CloudPayroll Kiosk HAS been activated
- People > Personal Details
- Select > Remove Kiosk Access
- Select > Grant Kiosk Access
- Kiosk ID is now shown as system generated numbers and letters.
- Select > Reset Kiosk Access
- Remove email address from Personal Details page
- Save
- Enter email address
- Save
- Kiosk ID will be updated to email address.
- People > Tools > Kiosk Management
- Select > Tick box next to Employee's name
- Send Activation Email
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