Helpdesk Support

Helpdesk Support

Note: Before contacting the Helpdesk, check the CloudPayroll Help menu. It should answer most of your questions.

Our free Helpdesk offers email or phone support and is staffed from 8.00 am to 5.30 pm Monday to Friday (AEST), excluding public holidays.

Email

Emailing the Helpdesk is easy, and we will reply within four working hours:

help@cloudpayroll.com.au

Phone

If you have an URGENT problem in business hours, please phone us, especially if it is stopping you getting a pay out on time. We provide an immediate response to 'payroll critical' enquiries.

You must have your organisation's 5-digit ID ready.

Australia Wide

+61 3 9670 0422
+61 2 9042 2689

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