Frequently Asked Questions

Frequently Asked Questions

Superannuation Guarantee is in increasing from the 1st of July, what do I need to do?

When you open your first payroll, dated in the new financial year, CloudPayroll will automatically update the rates for you. 
The new rates applied to any payment made from the 1st of July, regardless of the pay period you are paying your employees for.
Note: if you need to process a back dated payroll, dated prior to the 1st of July, you will need to manually adjust the superannuation guarantee in the payroll back down to the previously rate (if applicable). 



Tax rates are changing, do I need to do anything in CloudPayroll to update these?

CloudPayroll will automatically update all new tax changes when you open your first payroll in the new financial year.


Where do I find my employees Payment Summary?

With the rollout of Single Touch Payroll, Payment Summaries have been made redundant. 
As an employer:
If you are after all employee data that has been reported to the ATO, we recommend going to Tax > STP Update/Final Event. The data on this screen (more information once downloaded into excel), is what has been sent to the ATO, through the processed pay runs. 
If you are after just one employee’s income, please go to People > View People > click on the employee in question > hover over Pay History and down to Tax YTD Summary. 
For your employees:
Employees can view their Tax YTD Summary through the Pay History tab of their payslip kiosk.

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