Creating a New User

Creating a New User


Only the main user has the ability to create or edit users. The main user is the first 5 digit Username automatically created when you sign up to CloudPayroll. This user can never be deleted, but can be re assigned to another user.

Paymaster Users have full access in CloudPayroll for those assigned to their Groups, including changing the Organisation settings.
They have the ability to change employee details, approve leave, run reports and run pays for those assigned to their Group/s

Enquiry Only Users can view/print, but cannot make any changes in the system.
They have access to the Organisation settings, reports, view employee details and the pay details for those assigned to the Groups they have access to.

Leave approvals can add/approve/decline leave requests.
They can view leave reports for those assigned to the Groups they do have access to.

The full list of access levels can be found below, along with how to find out more information about that access level.

To set up a new user:
  1. Go to Setup Users > Click +Add
  2. Type in the desired username (ensure the 5 digit organisation ID remains, we recommend following this with the approvers initials).
  3. Fill in the users First Name, Surname and Email.
  4. Choose access role you require this new user to have (press the information button for the description of each access level).
  5. Click Save




    • Related Articles

    • New Person and Orginisation Defaults

      Use these defaults if the majority of your employees have the same employment conditions. For example, most of your employees are Casual. The defaults you will set apply to new employees, when they are first added into CloudPayroll. You can override ...
    • Reset Two-Factor Authentication for a User

      This article is for Paymasters, Primary Group users, Primary Partner users and Primary Affiliate users. Note: If 2FA is compulsory for a user, and they need to change their existing 2FA setup, they must reset their 2FA. See Disable or reset ...
    • Disable Two-Factor Authentication for a User

      This article is for Paymasters, Primary Group users, Primary Partner users and Primary Affiliate users. Note: If 2FA is optional for a user, and they need to change or remove their existing 2FA setup, they can disable their 2FA. See Disable or reset ...
    • Bureau Pack Transaction Negotiation Authority (TNA) New Procedures and Fees

      Currently payroll processing fees are charged directly to the client by CloudPayroll whilst bank processing fees are charged by the client’s bank. All clients currently have a Bureau Pack TNA limit with their banks which enables you to process ...
    • Groups

      Creating a new Group The Groups field can be used for leave approver setup, access restrictions for users or an additional reporting field. If being used as a leave approver function and the Leave Approver is new, you will have to set them up first. ...